• CALL CENTER UK (+44) 020 3695 1869 (24H/7 Days)
  • SPAIN 971 301 959
  • ITALY (+39) 06 9480 5947
  • GERMANY 004903022385461
  • FRANCE 00330176543162
  • RUSSIA 0074997056223
  • OTHER COUNTRIES (+34) 971 301 959
Cancel or modify booking

Check availability

search

Advantages of booking on our website

  • Best priceonline

  • FreeWIFI

  • No managementfees

  • Payment at the hotel(flexible rate)

Hemos detectado que tu navegador tiene javascript deshabilitado o no lo soporta.

Para poder disfrutar de todas las ventajas de la web debes activar javascript en tu navegador.

SCROLL

Frequently Asked Questions

You are here

Questions regarding your reservation

You will pay the total amount of your reservation upon arrival at the Hotel.
You can pay the total amount of the reservation by cash (up to 2.500€) or credit/debit card, you must be the card holder.
You can cancel your reservation free of charge until 3 days prior your arrival (starting from 12:00am), except for the not refundable rate.If you choose to cancel the reservation during the 3 days prior your arrival or upon your arrival day, we will charge the amount defined in the cancellation policy,that can be 1 or 2 nights of penalty fees according to the booked period.If you don’t show up at the Hotel without notice, you will be charged the penalty fees previously described.
If you need to modify a reservation made through our website (www.grupoplayasol.com) or by phone (0034 971 30 19 59), you can do it free of charge until 3 days prior your arrival at the Hotel according to the current availabilities.The original price may change according to the current one at the moment of the modification.
 You can modify your reservation free of charge until 3 days prior your arrival (subject to the current price at the moment of the modification).If you choose to modify the reservation during the 3 days prior your arrival or upon your arrival day, we will charge the first or the first two nights as penalty fees according to the cancellation policy.

Services

 The especial requests are the requests or preferences that the client can express to the Hotel at the moment of placing the reservation, filling the corresponding form.The Hotel will do its best to fulfill the “special requests”, but it won’t be possible to guarantee it.
 The check-in starts from 02:00 pm.
 You can hand over the keys at the reception until 11:00 am.
 The Hotel doesn’t have a shuttle service.If you’d like to know how to get from the airport to the Hotel, we suggest to call directly the reception of the Hotel or Apartohotel.
 The majority of the Hotels of the PlaySol Ibiza Hotels chain, provide a storage room where you can leave your lugagges free of charge.Ask to the reception of the Hotel or Aparthotel.
The Hotels and apartments of the PlayaSol Ibiza Hotels don’t allow pets in their premises
The majority of the Hotels provide a hair dryer in the rooms. If you’d like to be sure you will need to contact directly the reception of the Hotel to solicit the information.
The bed linens, of the rooms, studios or apartments, are changed every three days or twice per week.

Meal plans.

The All-inclusive meal plan includes, apart from breakfast, lunch and dinner, extra services like:

Drinks:

Soft drinks by the glass: Coca-cola, Fanta Orange and Lemon, Sprite, Tonic water, Juices and Water. Beer on draught. Hot Drinks. House wine, red and white. National liquors (White Label)

Snacks:

Mix of sandwiches. Cup of ice-cream, Packaged Snacks.

(*) All the bottled drinks, the international liquors and the packaged ice-cream are at an extra cost.

 Drinks are not included with the half-board or with the full-board meal plan. You will have to pay extra for this service.
To know if you can swap the meals, you will need to contact directly the reception of the Hotel to solicit the information.

Studios and apartments

The major difference is that the studio has just one room, the apartment instead has two rooms, because it has a separate bedroom.
All the studios and apartments of the chain are provided with a small kitchen and the basic equipment to cook. The majority of them are also equipped with a small fridge and a microwave.
Yes, both of them are equipped with bed and bath linens.The use of bath linens is not allowed outside of the Hotel or Aparthotel.

Do you like us?